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Cloud Services Practice Lead

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Job Title: Cloud Services Practice Lead

Reports To: Technology Services Line Manager

Date: November 2017



Under the direct supervision of the Richey May Technology Services Line Manager this position is directly responsible for the development and on-going execution of the Richey May Cloud Services offering. This position requires acting as the liaison between technical and non-technical people within and outside the firm. This position is responsible for ensuring the smooth operation of cloud technology through various engagements with customers.  Through the use of independent judgment to plan, prioritize and organize diversified cloud solutions, recommending changes in product offerings and solution delivery models.


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position performs a wide range of duties including the following:

  • Directly responsible for engaging and maintaining RMC partnerships with leading cloud solution providers
  • Directly responsible for the development and execution of RMC cloud services offerings
  • Troubleshoots and resolves cloud technology service issues with help of staff
  • Responsible for the development of the automation and orchestration strategy and solution to support Amazon AWS as well as Microsoft O365 / Azure and other cloud technologies as they see fit
  • Ensures the execution of routine service monitoring
  • Ensures the creation, changes and deletes of user accounts and service instances as requested
  • Ensure the successful delivery of cloud offerings to the customer



  • Problem Solving Skills
  • Communication Skills
  • Flexibility
  • Planning / Organizing Skills
  • Technical Skills


  • Computer Science or Information Technology degree and/or Certification in networking, server administration, desktop support
  • Amazon AWS Certified Solutions Architect or Microsoft MCSE Cloud Platform and Infrastructure, or Docker Certified Associate preferred
  • 10+ years of relevant experience in converged infrastructure such as VMWARE or cloud services such as AWS or Azure
  • Knowledge of relevant software and hardware
  • Knowledge of Microsoft, Linux and Apple operating systems, servers and applications
  • Knowledge of cloud storage orchestration
  • Knowledge of converged infrastructure storage and networking principles
  • Expert understanding of Networking and Security concepts
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